Connect Case Management (ccm.) is an NDIS-registered, multidisciplinary service provider based in Perth. We partner with leading healthcare professionals to improve community wellbeing and quality of life through friendly, inclusive and personalised support.

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Established in 2015 by Managing Director Amanda Halfpenny, ccm. is founded on the belief that support should be a fundamental human right. Specialising in acquired brain injury and mental health, we endeavour to foster genuine progress and support that not only improves the life of the individual, but also educates societal views on mental health.

We design services with an enduring and meaningful focus on person centred planning. We aim to be as culturally and socially aware as possible so that we may best understand the specialist support needs of our clients and their families, partners and communities.

We are recognised within the industry and have built a strong reputation for knowledgeable and highly effective support. Through this experience we have been fortunate to partner with leading health professionals in our industry, including occupational therapists, physiotherapists, medical specialists, speech pathologists, psychiatrists, psychologists and counsellors, nurses and support workers.

We aim to connect individuals with the best possible support, connect support with professional education and training, and connect professionals with the encouragement for growth.

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Amanda Halfpenny

Managing Director

Specialising in acquired brain injury, disability and aged care, Amanda has extensive clinical experience in a variety of health care environments. With a definitive background in social work, she is passionate in working closely with individuals, their families and partners to discover the best support and services for a better quality of life. Amanda founded ccm. in 2014 on the principle of providing meaningful, personalised and professional support for all.

Expertise: Complex injury case management; change management; stakeholder management; counselling; psychosocial assessment and intervention; leadership and training.

Tracy Bishop

Tracy Bishop

Case Manager/Registered Nurse

Specialising in case management, support coordination and training, Tracy has extensive experience in the fields of acquired brain injury, acquired disability, and rehabilitation. She has over 28 years experience across an extensive array of nursing specialities. She is passionate about providing greater opportunities and improving the quality of life for her clients, and their families, by closely collaborating with all involved. Tracy joined ccm. in 2020.

Expertise: Acquired Brain Injury Rehabilitation, Support coordination, Training

Melanie Holmes

Melanie Holmes

Occupational Therapist

Specialising in functional assessments and housing reports, Mel has worked in the disability sector for over 16 years. Primarily working in the areas of acquired brain injury and neurological disability, she regularly develops and delivers training for support workers and industry. She takes a great interest in providing people with the opportunities to be heard, have choice, and achieve their goals. Melanie joined ccm. in 2018.

Expertise: Functional Capacity Assessments (FCA); Housing and Support Needs Assessments (SDA, SIL, ILO); training development and facilitation.

Bianca Jansen

Case Manager/Registered Nurse

Specialising in family support, primary health care, care coordination, and chronic disease management, Bianca assists clients with acquired brain injury, complex care needs, and disability. She has over 18 years experience working in aged care, hospital, and community. She enjoys working closely with clients and stakeholders to build genuine, trusting relationships, working holistically to ensure improved health and wellbeing. Bianca joined ccm. in 2020.

Expertise: Support coordination, working in remote communities.

Zuzana Racekova

Zuzana Racekova

Case Manager/Registered Nurse

Specialising in rehabilitation and management, Zuzana supports adult and paediatric clients with spinal cord injuries (including tracheostomy and ventilator dependency), traumatic and acquired brain injuries, complex care needs and disabilities. She is passionate about her work, and assists clients and their families by creating environments of healing, trust, and commitment, and, hopefully, improving a better quality of life. Zuzana joined ccm. in 2018.

Expertise: Complex injury case management; paediatric and adult rehabilitation; clinical care assessments and planning; complex case coordination; mentorship.

Kim Martin

Administration Liaison Officer

With a diverse corporate background across a range of industries, Kim has a wealth of customer service and managerial experience. Her caring nature sees her take great pride in supporting the team and our clients. Having owned her own business, Kim understands business growth and development. She enjoys a challenge and is passionate about empowering others to meet their goals. Kim joined ccm. in 2022.

Expertise: Administration and quality management, client liaison and organisation; problem solving and initiative.

Karishma Lala

Specialist Support Coordinator and Case Manager

Karishma holds a Bachelor of Social Work and specialises in the area of psychosocial disability. She has broad experience working with people experiencing psychological distress and collaborates with government and Non-Government Organisation systems to deliver positive client outcomes. Karishma is passionate about helping clients to live a full and quality life and applies person-centered practices to develop therapeutic and trusting relationships. Karishma joined ccm. in 2022.

Expertise: Social work, psychosocial disability, complex case management and support coordination.

Tina Mohammad Doust

Specialist Support Coordinator and Case Manager

Specialising in primary health care, rehabilitation, and chronic disease management, Tina assists clients with neurological disorders, intellectual, and physical disabilities. With a Bachelor’s in Nursing, a Master’s in Community Health Nursing, and an Advanced Diploma in Community Management, Tina has vast experience in aged-care, hospitals, and community. Tina is passionate about what makes individuals unique and supporting people to thrive. Tina joined ccm. in 2022.

Expertise: Rehabilitation, care planning, neurological disorders, complex case coordination.

Rachel Selwood

Specialist Support Coordinator and Case Manager

With a Social Science degree majoring in Community Work and Human services, Rachel has a passion for social justice, equity, inclusion, and empowerment. She values developing therapeutic client relationships built on mutual respect, non-judgement, and trust. Rachel’s Social Science background lends her an enthusiasm for research and report writing. She particularly enjoys supporting clients with accommodation, housing reports, and appeals. Rachel joined ccm. in 2021.

Expertise: Support Coordination, reporting writing, housing, and accommodation.

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