Connect Case Management welcomes all feedback, including compliments, constructive criticism and suggestions to assist us in providing the best quality service possible, for all clients and service providers.

We will respond within five working days and keep you informed of progress in relation to any concerns you raise.

Please find copies of our policies below:


How to submit your feedback:


By phone: Contact the Director, Amanda Halfpenny, on (08) 6150 9231 or 0413 339 342 between 8.30am and 4.30pm, Monday to Friday (Australian Western Standard Time).


By email: Email your feedback to


By mail: Post a letter to PO Box 111, Karrinyup, WA, 6018. (Please mark envelope as Private & Confidential)


Complete the following form:

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Your Feedback