About

Connect Case Management (ccm.) is an NDIS-registered, multidisciplinary service provider based in Perth. We partner with leading healthcare professionals to improve community wellbeing and quality of life through friendly, inclusive and personalised support.

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Established in 2015 by Managing Director Amanda Halfpenny, ccm. is founded on the belief that support should be a fundamental human right. Specialising in acquired brain injury and mental health, we endeavour to foster genuine progress and support that not only improves the life of the individual, but also educates societal views on mental health.

We design services with an enduring and meaningful focus on person centred planning. We aim to be as culturally and socially aware as possible so that we may best understand the specialist support needs of our clients and their families, partners and communities.

We are recognised within the industry and have built a strong reputation for knowledgeable and highly effective support. Through this experience we have been fortunate to partner with leading health professionals in our industry, including occupational therapists, physiotherapists, medical specialists, speech pathologists, psychiatrists, psychologists and counsellors, nurses and support workers.

We aim to connect individuals with the best possible support, connect support with professional education and training, and connect professionals with the encouragement for growth.

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Studio

amanda

Amanda Halfpenny

Managing Director

Specialising in acquired brain injury, disability and aged care, Amanda has extensive clinical experience in a variety of health care environments. With a definitive background in social work, she is passionate in working closely with individuals, their families and partners to discover the best support and services for a better quality of life. Amanda founded ccm. in 2014 on the principle of providing meaningful, personalised and professional support for all.

Expertise: Complex injury case management; change management; stakeholder management; counselling; psychosocial assessment and intervention; leadership and training.

Tracy Bishop

Tracy Bishop

Case Manager/Registered Nurse

Specialising in case management, support coordination and training, Tracy has extensive experience in the fields of acquired brain injury, acquired disability, and rehabilitation. She has over 28 years experience across an extensive array of nursing specialities. She is passionate about providing greater opportunities and improving the quality of life for her clients, and their families, by closely collaborating with all involved. Tracy joined ccm. in 2020.

Expertise: Acquired Brain Injury Rehabilitation, Support coordination, Training

Heather Cochrane

Support Coordinator

Heather started her Community Services career in 2002, providing Aged Care support before transitioning into the Disability sector, where she worked with organisations such as Rocky Bay, Autism Australia, Activ Foundation, and Healthcare Australia. Heather completed further study and continued to work within the Community both Nationally and internationally, assisting those with complex needs through one-to-one support and Case Management. Heather has an empathic approach, a passion for finding what makes an individual unique and harnessing those skills and strengths with the assistance of local service providers to create a meaningful network for the individual to thrive to their fullest potential.

Expertise: Support Coordination, Case Management in Youth and Adult Community Mental Health, Dual Diagnosis, Housing, Homelessness and Out of Home Care, Intellectual and Physical Disability Support, Complex Behaviour Support.

Melanie Holmes

Melanie Holmes

Occupational Therapist

Specialising in functional assessments and housing reports, Mel has worked in the disability sector for over 16 years. Primarily working in the areas of acquired brain injury and neurological disability, she regularly develops and delivers training for support workers and industry. She takes a great interest in providing people with the opportunities to be heard, have choice, and achieve their goals. Melanie joined ccm. in 2018.

Expertise: Functional Capacity Assessments (FCA); Housing and Support Needs Assessments (SDA, SIL, ILO); training development and facilitation.

Bianca Jansen

Case Manager/Registered Nurse

Specialising in family support, primary health care, care coordination, and chronic disease management, Bianca assists clients with acquired brain injury, complex care needs, and disability. She has over 18 years experience working in aged care, hospital, and community. She enjoys working closely with clients and stakeholders to build genuine, trusting relationships, working holistically to ensure improved health and wellbeing. Bianca joined ccm. in 2020.

Expertise: Support coordination, working in remote communities.

Zuzana Racekova

Zuzana Racekova

Case Manager/Registered Nurse

Specialising in rehabilitation and management, Zuzana supports adult and paediatric clients with spinal cord injuries (including tracheostomy and ventilator dependency), traumatic and acquired brain injuries, complex care needs and disabilities. She is passionate about her work, and assists clients and their families by creating environments of healing, trust, and commitment, and, hopefully, improving a better quality of life. Zuzana joined ccm. in 2018.

Expertise: Complex injury case management; paediatric and adult rehabilitation; clinical care assessments and planning; complex case coordination; mentorship.

Emma Rawlin-Smith

Emma Rawlin-Smith

Case Manager/Registered Nurse

Specialising in case management, family support and social integration, Emma assists clients with acquired brain injury, dementia, complex care/technology dependence and special needs. She has over 25 years of experience working with paediatric and aged clients and has extensive experience as a manager and clinical coordinator in both settings. She enjoys designing customised care plans that promote wellness and collaborating closely with clients, families and support agencies. Emma joined ccm. in 2017.

Expertise: Complex injury case management; acquired brain injury; planned care; dementia care; ventilator and tracheostomy dependency.

Sam Wright

Sam Wright

Office Coordinator

Specialising in office coordination and management, Sam has over 18 years experience working with children and vulnerable young people. She is passionate about providing support and equal opportunities for all, and believes this can be achieved through empathy, equity and fairness. On weekends she enjoys hanging out with her family in the outdoors, watching sport or entertaining friends and family. Sam joined ccm. in 2019.

Expertise: Communication and organisational skills; reliability and discretion; problem solving and initiative; empathetic and supportive.

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