About Us

Connect Case Management (ccm.) is an NDIS-registered, multidisciplinary service provider based in Perth. We partner with leading healthcare professionals to improve community wellbeing and quality of life through friendly, inclusive and personalised support.

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Amanda Halfpenny

Amanda Halfpenny

Managing Director

She/Her

Amanda has a background in Social Work and over 23 years of experience in practice and founded ccm. in 2014 on the principle of providing meaningful, personalised and professional support for all. She has worked across a diverse range of settings, including disability and healthcare environments, where she influenced support and created positive outcomes for people with disabilities, employees and the wider community. Amanda is a Be Well Certified Trainer and delivers mental health and wellbeing training to workplaces. Her dynamic energy sees her consistently motivated to achieve positive outcomes.

Expertise: Complex Injury Case Management; Change Management; Stakeholder Management; Leadership and Training; Bell Well Certified Training
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Bianca Jansen

Bianca Jansen

Team Leader/ Specialist Support Coordinator / Registered Nurse

She/Her

As a Registered Nurse, Bianca specialises in family support, primary health care, care coordination, and chronic disease management. She supports clients with acquired brain injury, complex care needs and disability. Bianca has over 18 years of experience working in aged care, hospital, and community. She enjoys working closely with clients and stakeholders to build genuine, trusting relationships and working holistically to ensure improved health and well-being. Bianca is the Team Leader and provides supervision and guidance to our team of coordinators. She joined ccm. in 2020.

Expertise: Leadership, Supervision, Complex Injury Case Management, Specialist Support Coordination, Registered Nursing.
Tracy Bishop

Tracy Bishop

Specialist Support Coordinator / Training Facilitator/ Registered Nurse

She/Her

As a Registered Nurse specialising in case management, support coordination and training, Tracy has extensive experience in the fields of acquired brain injury, acquired disability, and rehabilitation. She has over 31 years of experience across an extensive array of nursing specialties and is passionate about providing greater opportunities and improving the quality of life for her clients through close collaboration. Tracy also facilitates our Acquired Brain Injury training program, where she develops the knowledge of Acquired Brain Injury for care providers and their staff. Tracy joined ccm. in 2020.

Expertise: Complex Injury Case Management; Specialist Support coordination; Registered Nursing; Training; Neurological Disorders; Rehabilitation; Care Planning
Evan Bromley

Evan Bromley

Specialist Support Coordinator & Administration Liaison Officer

He/Him

Evan has a dual role as a Specialist Support Coordinator and Administration Liaison Officer at ccm. He is passionate about the mental health sector and is currently completing his honours in Psychology. With over a decade of customer service, administration and managerial experience, Evan is passionate about helping people find the right services and support they need and guiding and empowering people to enhance their livelihood and well-being. Evan joined ccm. in 2023.

Expertise: Complex Injury Case Management; Specialist Support Coordination; Psychosocial Disability; Psychology; Administration; Systems and IT;
Melanie Holmes

Melanie Holmes

Occupational Therapist

She/Her

Specialising in functional assessments and housing reports, Mel has worked in the disability sector for over 16 years. Primarily working in the areas of acquired brain injury and neurological disability, she regularly develops and delivers training for support workers and industry. She takes a great interest in providing people with the opportunities to be heard, have choice, and achieve their goals. Melanie joined ccm. in 2018.

Expertise: Functional Capacity Assessments (FCA); Housing and Support Needs Assessments (SDA, SIL, ILO); Training Development and Facilitation.
Karishma Lala

Karishma Lala

Specialist Support Coordinator/ Social Worker

She/Her

Karishma holds a Bachelor of Social Work and specialises in the area of psychosocial disability. She has broad experience working with people experiencing psychological distress and collaborates with government and Non-Government Organisation systems to deliver positive client outcomes. Karishma is passionate about helping clients to live a full and quality life and applies person-centered practices to develop therapeutic and trusting relationships. Karishma joined ccm. in 2022.

Expertise: Social work; Psychosocial disability; Specialist Support Coordination; Complex Injury Case Management.
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Tina Mohammad Doust

Tina Mohammad Doust

Specialist Support Coordinator/ Registered Nurse

She/Her

Specialising in primary health care, rehabilitation, and chronic disease management, Tina assists clients with neurological disorders and intellectual and physical disabilities. With a Bachelor’s in Nursing, a Master’s in Community Health Nursing, and an Advanced Diploma in Community Management, Tina has vast experience in aged care, hospitals, and community. Tina is passionate about what makes individuals unique and supporting people to thrive. Tina joined ccm. in 2022.

Expertise: Nursing; Rehabilitation; Care Planning; Neurological Disorders; Complex Injury Case Management; Specialist Support Coordination
Rachel Selwood

Rachel Selwood

Supervisor / Specialist Support Coordinator / Social Sciences

She/Her

With a Social Science degree majoring in Community Work and Human Services, Rachel has a passion for social justice, inclusion, and empowerment. She values working closely with clients to form relationships built on mutual respect, non-judgement, and trust. Rachel is passionate about coordinating support for people with complex health and social care needs, including hospital discharge. Rachel is a supervisor and provides supervision and guidance within the team. Rachel joined ccm. in 2021.

Expertise: Complex Injury Case Management; Specialist Support Coordination; Social Sciences; Supervision; Community Work; NDIS and Housing reports.
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Jenny Thinley

Jenny Thinley

Specialist Support Coordinator / Registered Nurse

She/Her

As a Registered Nurse, Jenny has a diverse background working within disability, hospital and community healthcare sectors. She has postgraduate qualifications in Health Science in Nursing, Clinical Governance and Leadership, and Training and Assessment. Jenny’s dedication to assisting individuals in reaching their goals is evident in her current role as a Specialist Support Coordinator and Case Manager. Jenny joined ccm. in 2023.

Expertise: Expertise: Complex Injury Case Management; Specialist Support Coordination; Training and Assessment; Care Coordination; Registered Nursing
Rahni Whitehead

Rahni Whitehead

Specialist Support Coordinator / Social Worker

She/Her

Rahni holds a Bachelor of Social Work and has worked in both Government and Non-government roles in Mental Health, Disability, and Family and Domestic Violence. Rahni is passionate about supporting people to navigate and understand complex systems, to enable their needs to be met, and to improve their quality of life. She strives to work collaboratively with clients to build therapeutic and trusting relationships, and she is committed to supporting people to achieve their goals. Rahni joined ccm. in 2024.

Expertise: Complex Injury Case Management; Specialist Support Coordination; Social Work; Family and Domestic Violence; Mental Health
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